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News and Education ||  Free Shipping Over $39

News and Education ||  Free Shipping Over $39

FAQ

What exactly is CBD?
CBD (cannabidiol) is a cannabinoid, a compound found naturally in hemp plants. This compound occurs in all plant life but is found in higher concentrations in the plants grown specifically for these and other compounds. Azuca CBD is derived directly from the hemp plant grown industrially for its extracts – our product is a Full Spectrum Hemp Extract containing naturally-occurring CBD. While there are over 80 different types of phytocannabinoids, CBD does not produce a “high”, like some of its sister compounds.

What are cannabinoids?
Cannabinoids are a group of fatty compounds found in hemp but also produced by other plants and the human body. These compounds are key players in normal immune and central nervous system functioning. There are more than 80 identified cannabinoids. A system within the human body called the endocannabinoid system (ECS) has receptors that these compounds fit into, using cannabinoids to support cells and healthy immune system function. Hemp produces more than 80 different phytocannabinoids naturally. Of the 80+ non-psychoactive phytocannabinoids, Cannabidiol (CBD) is the most widely known. Others include Cannabigerol (CBG), Cannabinol (CBN) & more.

Do Azuca products and ingredients contain any THC?
All Azuca products do not exceed 0.3% THC. You can view the test results from any Azuca product by scanning the QR code on every package and label.

What is the difference between CBD from hemp and CBD from cannabis?
Hemp-derived CBD is sourced from industrial hemp plants, which are grown primarily for their oils, fiber and seeds. Hemp plants tend to differ from cannabis plants in appearance; they are often tall and skinny, scarce in foliage. The U.S. Government now indicates that hemp is differentiated from cannabis by its levels of THC, the cannabinoid that possesses intoxicating properties. Under U.S. law, a hemp plant and its extracts must contain no more than 0.3% THC.

Does one get “high” from CBD?
No.  Our products contain less than 0.3% so there is no psychoactive effect.

What is Azuca’s TiME INFUSION™?
Azuca’s TiME INFUSION™ is what puts Azuca products in a category of their own. Azuca TiME stands for Thermodynamic individual Molecular Encapsulation. It’s the result of numerous patent-pending culinary innovations by Azuca founder Chef Ron Silver. Put simply, Chef Ron came up with a way to encapsulate each individual CBD molecule. This protects the molecule’s integrity from heat, light, and other degradation, and its single-molecule-delivery allows your body to absorb it really fast.

Will the CBD in your products show up in a drug test?
Consumption of any dietary supplement and/or application of products derived from hemp may result in a positive drug test. We make no representations regarding the outcome of a drug test taken at or near the time of consumption or application of our products. We recommend you consult a physician if this is a concern.

Are Azuca products tested for quality and consistency?
All Azuca products are rigorously tested three times – through the production process. #1: All hemp extracts are tested for potency and impurities before we accept them for production. #2: Azuca’s TiME INFUSION™ method converts hemp extracts to a water friendly, stable, and fast-acting ingredient which is tested again for potency, heavy metals, and pesticides before we use it in any finished Azuca product. #3: Final batches of all Azuca products are all tested one last time to ensure they are ready for you to consume and enjoy.

Are your products tested on animals?
No, Azuca products are not tested on animals.

Do your products contain any animal-derived ingredients?

None of our products are made with animal-derived ingredients.
What are the ingredients in Azuca edible products?

All Azuca products feature Azuca’s proprietary blend of modified starches and gums and full spectrum hemp extract. Additionally, Azuca sugar sticks & bulk sugars contain turbinado sugar; Azuca simple syrups contain water and cane sugar; Azuca chocolate coins contain Valrhona 61% Extra Bitter dark chocolate.

What is the shelf life of Azuca products?

All Azuca products have a best by date on the package. Our infused sugar products and chocolate coins have a recommended 2 year best-by-date. Simple syrups have a recommended 1 year best-by-date.

Are Azuca CBD products sensitive to light and temperature like other CBD products?

For freshness, we recommend that Azuca products be kept cool and dry. Unlike many other CBD products that are degraded by UV light and heat though, Azuca products are perfectly stable – that’s why you can use Azuca in any culinary application.

Are Azuca products gluten free? Nut free? Vegan?

All Azuca products are gluten free, nut free, and vegan. However, they are made in a facility that processes gluten, nuts and animal products.

How much CBD is in each serving and package?

Azuca products all deliver 25mg of fast acting hemp CBD per serving, but it’s easy to measure more or less to keep you in control of the precise experience you seek.

Where does Azuca ship its hemp-derived CBD products?

Due to regulations for hemp CBD products, Azuca does not currently ship our hemp CBD products to DE, ID, IA, MD, MS, NH, and SD.

I haven’t received my order yet. What can I do?

First, use the tracking information provided in your shipping confirmation email. If that doesn’t resolve the issue, contact us via email. Include your order number, full name, and shipping address. A representative will further investigate and get back to you within 24 hours with an update.

Is there sales tax on my order?

At this time, there is no sales tax on orders placed with Azuca.  This can change at a later date and we apologize for that inconvenience.

What are the average shipping costs for my order?

Most people like Azuca enough to reach our $39.00 free shipping level.

How can I make a change to an order I just placed online?

If you’ve placed an order and would like to modify the items or shipping address, we want to help get this corrected immediately to satisfy you.  Please email us at info@azuca.co. If the order has not shipped, we can easily modify the order to your liking. If the order has shipped, you will then need to follow the return/exchange process.

What shipping methods does Azuca offer?

Azuca offers free ground shipping for all orders over $39.00 US dollars. Packages ship within 48 hours and arrive within 5-7 business days. If you have additional shipping questions, please email info@azuca.co

When can I expect my order to arrive?

Orders received by 5pm MST daily, are processed within 24 to 48 hours and once shipped should be received within 5 – 7 business days.

How much Azuca CBD should I take?

Azuca products are designed to deliver up to 25mg of hemp-derived CBD per serving which is our “average” starting amount. It’s important to keep in mind that everyone’s body is different and that means that they metabolize hemp-derived CBD differently. Most people notice their desired result from one serving; others require less (half a chocolate coin or sugar stick), and some require more. Our precise CBD infusions keep you in control of your consumption.

I’m pregnant. Can I use your products?

We advise against use of these products for women who are pregnant or lactating.

What makes our hemp CBD different?

Azuca products reflect the curated culinary expertise of founder, Chef Ron Silver. With seven restaurants, Ron has built a reputation for putting only the best ingredients together with everyday culinary genius. Our hemp is sourced in the USA and rigorously tested before, during, and after production. Our proprietary  TiME INFUSION™ products are formulated to deliver each molecule of hemp extract directly to receptors in your body – that’s why you can count on Azuca products and ingredients to deliver what other hemp CBD products don’t. We are pure, precise, delicious, and fast-acting.

Where does Azuca hemp CBD come from?

Azuca hemp CBD extracts are sourced in the USA from licensed industrial hemp farms and processors.

What’s the right Azuca product for me?

Azuca products are helpful in almost any edible application. Azuca Sugar Sticks: Great on the go, and for those looking to make CBD part of their daily coffee or beverage regime. Azuca Simple Syrups: Excellent for making CBD infused cocktails and mocktails, or any beverage application you can think of. Azuca Chocolate Coins: A great way to unwind after a long day or just treat yourself. Our 61% Valrhona dark chocolate coins are the perfect way to experience Azuca’s fast-acting CBD. Azuca Bulk Sugar: When you are ready to whip up your own batches of edibles, our sugars are perfect for turning your recipes into culinary edible delights.

How do I return my order?

To make a return during your 30-day trial, send an email to info@azuca.co. A customer experience representative will reach out to you within 1 to 2 business days with instructions on how to proceed with the return. Once the return process is complete, a full refund will made to your original form of payment. Refunds may take 5 to 7 business days to post to your bank or credit card.

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